Communications, Campaigns & Marketing Director
Policy, Practice & Innovation Director

Homecare Association

Compass Executives were mandated by the Homecare Association (formerly UKHCA) – the UK’s most respected membership body for homecare providers – in the recruitment of a number of Director level positions for the business: Communications, Campaigns & Marketing Director; Policy, Practice & Innovation Director, and a Director of Finance & Corporate Services.

Owing to long-standing sector relationships with members of the Homecare Association, as well as established rapports with its leadership team, Compass Executives were mandated on three separate critical hires for the organisation.

The Homecare Association were undergoing a transitional phase in their history – including a significant re-brand, organisational restructure, strategic realignment and the scaling up of the organisation, and as such, sought an executive search partner who would be able to identify and introduce three key hires. As a result, Compass Executives produced an entirely new search from scratch, undertaking rigorous market-mapping services to identify the most appropriate profiles to match a very detailed brief.

During the search process, the team were involved in close client consultation to support the best possible overview of the opportunity owing to the re-brand, and as such worked in partnership with the Homecare Association to position each opportunity accordingly. This meant candidates were given full transparency into the insight, challenges and opportunity for each opening.

The average time to hire – from being mandated the assignment through to offer acceptance – did not exceed eight weeks, with the process involving a three stage interview. First time appointments were made, and all appointees have made an immediate impact to the business.

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COMPANY PROFILE

Ownership

NFP

Positions

Communications, Campaigns & Marketing Director
Policy, Practice & Innovation Director

Sector Specialism

Membership Body - Homecare

Organisational Membership

2,300+

Year Founded

1989

CLIENT VIEW

To date, I have worked with Compass Executives on three director-level recruitment processes. Each time, the team have demonstrated a high level of professionalism and customer focus. At the outset, the Compass Executives team spent a substantial time listening and seeking to understand the organisational context, role requirements and person specification. On one assignment, my consultant collaborated with a colleague in Compass Executives with specialist functional expertise, which was very valuable. Timescales proposed for advertising, search, short-listing and interviews were swift but realistic and I appreciated the pace. During each stage of the process, Compass Executives was responsive and communicated regularly and effectively. A strong field of candidates was sourced each time and the Compass Executives team were open and honest in their assessment of candidate fit to the organisation and role. Clear information and data were provided to assist with candidate selection. Afterwards, Abi was understanding of decision-making processes, whilst not seeking to rush or sway them, and communicated regularly and carefully with candidates. New recruits started feeling well-informed and supported as candidates throughout the process. I will not hesitate to call on Compass Executives services again if needed.

Dr Jane Townson, Chief Executive, Homecare Association

MEET THE CONSULTANTS

Kieran Mouser, BA (Hons)

Kieran is an Associate Director at Compass Executives where he heads up the research team. He has worked for the Executive Search arm for many years and manages our dedicated in-house research team. In addition, he personally delivers high level mandates across the health, social care, education and life sciences sectors.